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Market fit, market orientation, and business performance : an empirical investigation

机译:市场契合度,市场定位和业务绩效:一项实证研究

摘要

This thesis investigated the congruence of an organisation to its intended target markets. It was hypothesised that the internal activities of an organisation are, potentially, structured in response to its market dynamics with the ultimate aim of achieving the organisational objective(s). Market fit has been conceptualised to represent the fit of an organisation to its operating market environment. The information for this study was collected from senior marketing decision makers, using a self-administered questionnaire. The sample comprised 216 companies from a mix of industries and organisational sizes in Australia. There is evidence to suggest that the association of market orientation and business performance is inconsistent under different business operating circumstances, due to the exclusion of the influence of key environmental moderators. The model of market fit attempts to overcome this condition. The results suggest that market fit is associated with measures of business performance, and the levels of association are different from those related to the market orientation measures, reflecting the influence of moderators. The categories of environmental moderators contributing at different levels to the market fit measure include: (1) marketing planning, (2) implementation of marketing decisions, (3) market orientation, (4) market strength, (5) generic strategies, (6) organisational culture, (7) familiarity with the marketing audit, and (8) the external environment. The marketing audit procedure has been recommended as a tool to assist with the establishment and maintenance of market fit. The results of this study indicate that organisational familiarity with, and the conduct of, the marketing audit periodically are low, and that market fit may be a better predictor of business performance, than is market orientation.
机译:本文研究了组织与其预期目标市场的一致性。假设组织的内部活动可能是根据其市场动态而构造的,最终目的是实现组织目标。市场适应度已被概念化以代表组织对其运营市场环境的适应度。本研究的信息是使用自我管理的问卷调查从高级营销决策者那里收集的。样本包括来自澳大利亚不同行业和组织规模的216家公司。有证据表明,由于排除了主要的环境主持人的影响,因此在不同的商业运营环境下,市场定位与商业绩效之间的关联是不一致的。市场契合模型试图克服这种情况。结果表明,市场契合度与业务绩效的度量标准相关,关联水平与市场导向度量标准的相关水平不同,反映了主持人的影响。在不同层次上对市场适合度做出贡献的环境主持人的类别包括:(1)营销计划,(2)实施营销决策,(3)市场定位,(4)市场实力,(5)通用策略,(6 )组织文化,(7)熟悉营销审核,以及(8)外部环境。建议将市场审计程序作为一种工具,以帮助建立和维持市场契合度。这项研究的结果表明,与市场导向相比,组织对市场审计的定期了解和进行的定期性较低,并且市场契合度可能是业务绩效的更好预测指标。

著录项

  • 作者

    Taghian, Mehdi.;

  • 作者单位
  • 年度 2004
  • 总页数
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类

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